Clare Mills

Operations & EA Support

Operations & EA support where you need it most

I untangle processes, solve problems and help founders and leaders free up time for the work that matters most.

Let's talk What I do
6 years scaling a SaaS business
AI-fluent
Remote-first

What I do

Operations, systems and support

Operations Setup

I set up the tools, processes and workflows a business needs, or tidy them up if they've drifted over time.

Systems & AI Tools

I'm tech-savvy and genuinely interested in AI and productivity tools. I regularly work with platforms including Notion, Monday, TravelPerk, AccessOwl, Claude and ChatGPT.

Events

I plan and run events, from launches and client events to team meetups in the UK and abroad, as well as smaller things like lunches and socials.

Executive Support

I handle calendars, priorities and decisions for founders and leaders who need someone they can rely on.

Documents & Communications

Presentations, templates, internal communications and client documents that look polished, professional and consistent.

Ongoing Operations

I look for ways to keep improving systems and processes over time, so things keep running efficiently as the business changes.

Who I work with

A few examples...

Business owners across all sorts of industries. What they have in common isn't the sector, it's the problem.

If admin's taken over and the actual business has stopped, that's usually where I come in.

How it works

1

A conversation

We talk about where the admin's piling up and what's actually needed.

2

The setup

I set up the systems and processes that fit how you work.

3

Ongoing support

I stay on to keep things running, handle the EA side, and pick up whatever comes next.

Clare came to us when we were still a startup and kept all the plates spinning while we scaled from 20 people to over 100. She was kind, calm, and always looking for ways to improve our processes and the culture at Gatekeeper.

Patrick O'Connor, CEO, Gatekeeper

Clare was the person who made sure things actually happened. Calm under pressure, completely on top of every detail, and someone I trusted from day one.

Daniel Van Gelder, Co-Founder, Exemplar

Support options

Choose the level of support that suits your business. Projects and one-off work are quoted separately.

10 hours a month

Regular support for founders and leaders who need ongoing help with operations, systems and executive support.

£500/month

20 hours a month

More hands-on support for growing businesses that need greater capacity and a consistent operational partner.

£1,000/month

Projects & Problem Solving

Systems, AI tools, events, process improvements and one-off pieces of work.

Priced individually

Not sure what level of support you need? Get in touch and we can work it out together.

About

Clare Mills

Clare Mills at her desk

Six years as EA to the CEO of a fast-scaling, fully remote SaaS business, working across systems, automation and AI tools, not just admin. Earlier corporate PA experience in private equity and property, twenty years in senior operations and executive support altogether.

The same approach works whether it's a SaaS business, a portfolio of properties, or a creative brand. The problems look different on the surface. Underneath, they're usually the same: too much admin, not enough system.

I enjoy figuring out where things are getting stuck and finding practical ways to make them work better.

Cornwall-based, working remotely with clients across the UK.

Based
Cornwall, UK
Working
Remote, UK-wide
Background
Six years as EA to the CEO of a fast-scaling, remote SaaS business; earlier corporate PA experience in private equity and property; 20+ years in senior operations and executive support
Specialise
Founder support, operations, systems and AI workflows
Tools
ChatGPT, Claude, Google Workspace, Asana and Slack

Every business looks different. The job is usually the same: work out what's causing the friction and untangle it.

Get in touch

Let me know what you need help with. I'll get back to you personally, usually within a day or two.

Messages go straight to my inbox via Netlify Forms.